We do not accept refund or exchanges unless the item you purchased is defective. If you receive a defective item , please contact us within 14 days from purchase , if 14 days or more have passed since your purchase , we cannot offer you a replacement.
2. RETURN OF DEFECTED GOODS
No , you don't need to ship back the defected goods , we understand that it is very DANGEROUS to handle a broken glasses.
- Snap a picture of goods received condition
- Email Pictures and your Ordering Number to firstname.lastname@example.org
- Properly dispose of the defected goods
3. REPLACEMENT OF GOODS
We will process your replacement ASAP , with more wrapping protection .
If you have any questions please contact us.