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REFUND POLICY


1. NON-REFUNDABLE 

We do not accept refund or exchanges unless the item you purchased is defective. If you receive a defective item  , please contact us within 14 days from purchase , if 14 days or more have passed since your purchase , we cannot offer you a replacement.

2.  RETURN OF DEFECTED GOODS

No , you don't need to ship back the defected goods , we understand that it is very DANGEROUS to handle a broken glasses.

  • Snap a picture of goods received condition
  • Email Pictures and your Ordering Number to nayla@lacust.com
  • Properly dispose of the defected goods

3. REPLACEMENT OF GOODS

We will process your replacement ASAP , with more wrapping protection .


Contact Us
If you have any questions please contact us.